NEWS at OzSmoke
Merry Christmas and Happy New Year 2022!
We wish all our website visitors have a Merry Christmas and a prosperous new year. There are no shipments from 24th/DEC to 28th/DEC. Sure, you can place orders and make payments as usual. Shipments will become normal from 29th/DEC.
Sending Gifts For Christmas?
Australia Post recommend posting your gifts no later than the dates listed, to give them the best chance of arriving in time for Christmas Day.
Anywhere in Australia (except WA and NT): Normal Post (Monday 13th/Dec); Express ( Monday 20th/Dec).
WA and NT: Normal Post (Wednesday 8th/Dec); Express (Wednesday 15th/Dec).
Our Business is Running as Usual
Despite the lockdown of the great Sydney area, our business is running as usual. Delivery time may be longer due to COVID restrictions. Please place your order as early as possible, in case of delays.
Express Post surcharge rates are reduced
Although Australia Post continues to increase its freight rates, we have continued to absorb the increase and keep the flat shipping rate of $10 unchanged since the start of the business (2013).
However, we think that is not good enough. To take a step further to thank our customers for their long-term support, today we decided to reduce the Express Post surcharge to as low as $6 per order. And the cost of Signature Required is reduced from $3.90 to $1.90.
The new rates are effective from 08/Mar/21. For the completed shipping rates list, please click here.
Massive New Lighters Arrived!
Dozens of new fancy lighters have been introduced this month. The brands include Bic, Jobon, Zengaz, Clipper, Rikang, etc. Click here to browse, please!
December Shipping Timetable
Dear Customers,
In this month, we work and ship every day as usual except for the following days: 24th(Christmas Eve), 25th(Christmas Day), 28th(Boxing Day), 31th(New Year Eve).
We wish you all have a merry Christmas and a happy new year!
Online Chat with us!
An Online Chat feature has been implemented on our website. But we are sorry that it is only available during business hours. However, you can still email us, leave messages on our Contact Us page, SMS us at any time as usual.
Yes, ship the won auction items with other orders!
Good news! We have upgraded our auction system. Now you can choose to ship the items won at auction together with your other order which pays a shipping fee. And obviously, the other order must have the same shipping information and have not been shipped. This new option will help you save a lot of shipping fees when you win multi auctions.
